Customer Service Specialist for a multinational company

  • Jornada
    Tiempo completo
  • Salario
    18.000,00 €/Año
  • Tipo de contrato
  • Experiencia
    De 1 a 2 años
  • Localidad
  • Num. Vacantes
  • Referencia

Are you commercial, proactive and result-oriented and is Swedish / Danish / Finnish/ Norwegian your
mother tongue? Do you have a professional attitude and know exactly how to help customers?
We are looking for you!

- Swedish / Danish / Finnish/ Norwegian and English language both spoken and written
- Business, commercial or administration qualification. (Minimum CFGS).
- Customer orientation and previous experience in administrative positions.
- Very desirable experience in Sales Back-office or Customer Service.
- Very valuable knowledge of SAP and Excel.

Manage customer returns, both technical and commercial.
Resolution of incidents in returns.
Management with warehouse to solve doubts and problems.
Receive inbound calls, E mails from BtB consumers requiring product support.