Customer Service Specialist for a multinational company

  • Jornada
    Tiempo completo
  • Salario
    18.000,00 €/Año
  • Tipo de contrato
    Indefinido
  • Experiencia
    De 1 a 2 años
  • Localidad
    Barcelona
  • Num. Vacantes
    1
  • Referencia
    08524/124

Are you commercial, proactive and result-oriented and is Swedish / Danish / Finnish/ Norwegian your
mother tongue? Do you have a professional attitude and know exactly how to help customers?
We are looking for you!

Requisitos
- Swedish / Danish / Finnish/ Norwegian and English language both spoken and written
- Business, commercial or administration qualification. (Minimum CFGS).
- Customer orientation and previous experience in administrative positions.
- Very desirable experience in Sales Back-office or Customer Service.
- Very valuable knowledge of SAP and Excel.

Responsabilidades
Manage customer returns, both technical and commercial.
Resolution of incidents in returns.
Management with warehouse to solve doubts and problems.
Receive inbound calls, E mails from BtB consumers requiring product support.