Operations Representative - Uber Eats

  • Jornada
    Tiempo completo
  • Tipo de contrato
    Temporal con posibilidad de incorporación
  • Experiencia
    Sin experiencia
  • Localidad
    Madrid
  • Num. Vacantes
    1
  • Referencia
    03130/890

You will be working at one of the most growing company at the moment. If you like customer services, process optimization and a full analysis of a company operation in order to improve it, please apply now! We are looking for a talent like yours!

What you can get
- Full time contract compensation
- 6-24 contract lenght
- Salary between 23-26k depending on the candidate competencies.
- Excelent work environment

Requisitos
- A 2 years of B2B partner management experience is expected, but we will consider
candidates with less experience if they meet other requirements
- Proven track record of partner management and consistently exceeding KPIs
- Excellent communication and interpersonal skills, with the ability to persuasively
communicate recommendations and effectively champion customer needs
- Have a competitive edge and thrive in a fast-paced team environment
- Strong use of insights and confidence around data-driven decision making
- Excellent organization, project management and time management skills
- Experience working in Customer support is a plus
- Proficient in Excel; Knowledge in Salesforce, JIRA and SQL are a plus
- Proficiency in English and Spanish

Responsabilidades
- Work with Sales and Account Management teams to develop success plans and ensure a
seamless transition from Sales to Partner Management
- Help design and create the processes and initiatives that unlock potential and ensure
escalable growth for our business in Spain
- Help the company to develop strong relationships with key partners, providing: support
during initial onboarding, recommendations and advice around best practices, guidance
during new product/feature launches, and help resolving any product issues or concerns
- Communicate effectively and efficiently via phone and email
- Meet or exceed team KPIs and complete associated reporting
- Work with restaurant operations to implement process changes to maximize productivity